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Life-time Warranty on all dental loupes

Warranty Policy

At Schultz Loupes, We are so confident with our product that we are willing to offer a Limited Lifetime Warranty on all of our Loupes so you will have peace of mind when you make your purchase decision.

*All of our products come with a 30 day money back guarantee.  

*All our loupes come with life time warranty, which applies to all working parts of the hinge mechanism, optics, and barrels. 

*Both the butterfly wireless headlight and orchid high power headlight come with 2 year warranty. 

*All of our frames come with 2 year warranty. 

*We offer significant discount for replacement batteries and frames when the products are beyond the warranty period. 

Repair and Exchange Procedure

  1. Obtain a Return Authorization Number by contacting our Customer Service at 1-855-598-2020, livechat or service@loupedirect.com
  2. Send your loupes or headlights back to us and provide our Customer Service with the Delivery Confirmation Number.
  3. Once we receive your returned item, We will either repair the problem or send you a new replacement.
  4. The warranty does not apply to damages caused by misuse or normal wear and tear.