Shipping and Returns

  • Domestic Shipping Method RATE  
  • Canada Canada USPS   free Price
  • International Shipping Method RATE  
  • United States United States UPS   free Price
  • Australia Australia usps   $19

  •   All other Countries usps   $19
* Prescripiton Eyeglasses shipped within 7-14 business days

Return and Replacement

Return Policy

At California Optical, we guarantee the quality of our eyeglasses and sunglasses. If you are not happy with your product, simply contact us for a refund or an exchange.

We offer a 30-Day Fit guarantee which allows customers to make an equal exchange or return with no questions asked.

Our 365 Day Product Guarantee means customers are eligible for a one time replacement pair within 12 months. A one time replacement pair will be only issued if there are clear defect in materials and workmanship.  

*Product warranty does not cover damage caused by accidents, negligence, or improper care.

Replacement Procedure

    1. Obtain a Return Authorization Number by contacting our Customer Service at 1-855-598-2020, livechat or [email protected]
    2. Send your glasses back to us and provide our Customer Service with the Delivery Confirmation Number.
    3. Once we receive your returned item, you will either receive a refund within 3-5 business days or be sent a replacement.

Frequently Asked Questions

Can I track my order?

You sure can! You can  login your account and  check on the status of your order on our Order Tracking section.

How long do I have to wait for my glasses after I have ordered them?

Your glasses will usually reach you faster, but may take the full 14 business days depending on the complexity of your prescription and the package you selected.

What shipping methods do you offer?

For US customers, we offer FREE usps service

For Canada customers, we offer canada post service at $9.95 per order 

For other all countries, we offer USPS at $19 per order.